Privacy Policy

At Eco Thread, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data to ensure a secure and efficient shopping experience.

 

1. Data Collection

 

To enhance your experience, we collect the following information when you use our website or make a purchase:

 

Personal Information: Includes your name, email, phone number, shipping address, billing details, and payment information when you register, place an order, or subscribe to our newsletter.

Browsing Data: Information such as your IP address, device type, and browsing activity to help us optimize your experience.

Transaction Data: We store your order history and communication preferences to personalize your shopping experience.

Cookies: We use cookies to improve website performance and provide personalized content.

 

2. How We Use Your Information

 

We use your personal data to provide a seamless shopping experience:

 

Order Fulfillment: To process your orders and deliver products.

Customer Support: To assist with any inquiries or issues.

Personalization: To recommend products based on your preferences.

Marketing (Opt-In): To send you relevant offers and promotions, which you can opt out of anytime.

 

3. Data Security

 

We protect your data with encryption and secure payment gateways. While we strive to safeguard your information, no online method is 100% secure. We recommend using strong passwords and secure networks.

 

4. Sharing with Third Parties

 

We do not sell your personal information. However, we may share data with trusted partners like payment processors and shipping providers to deliver our services. All partners comply with strict confidentiality standards.

 

5. Your Rights

 

You have the right to:

 

- Access your personal data.

- Correct any inaccuracies.

- Delete your information (subject to legal obligations).

- Opt out of marketing communications.

 

6. Cookies

 

We use cookies to improve site performance and personalize your experience. You can manage cookies via your browser settings, but disabling them may affect your browsing experience.

 

7. Changes to This Policy

 

We may update this policy as needed. We encourage you to review it periodically, as continued use of our services signifies acceptance of any changes.

 

8. Contact Us

 

For any privacy-related questions, contact us at hello@ecothread.co.in